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Why Med Uniforms

The reorder rate is the argument

Most uniform decisions get made once and lived with for years. This is the case for making that decision with us — what we control ourselves, what we don’t, and where we’re honestly the wrong supplier for you.

  • Embroidered in Australia
  • Healthcare only
  • One account, every site
  • 95%+ client reorder rate

1,000+

Healthcare organisations

60,000+

Garments supplied

40+

Years experience

95%+

Client reorder rate

5.0 Google Rating

Three ways to buy

All three work for somebody. The differences show up at the second order.

This describes the general shape of each route, not any particular company — there are workwear suppliers and online sellers who do this very well. It’s a map of where each one is built to be strong, so you can pick the one that matches how your team actually buys.

General workwear supplier
Online marketplace
Med Uniforms
Online marketplace
Getting the sizes right
A size chart and a returns policy
Reviews, guesswork and a second order
Fit kits go round the team before the bulk order is placed
Your logo
Sent out to a contract embroiderer
Uploaded, and hoped for
Digitised and stitched in our own facility, test-stitched first
The reorder, two years on
Style may have been discontinued
The seller may no longer be there
Same style, same stitch file, same thread colours
A new starter on Tuesday
A fresh order, often a fresh minimum
Whatever is in stock in that size
Ordered against sizes already held on the account
Several sites
Usually one account per site
Not designed for it
One account, per-site budgets, approvals and reporting
When something goes wrong
You chase the supplier, who chases the embroiderer
A returns process, and a wait
One number, and the stitching is ours to fix
Best suited to
Mixed-trade sites buying across many categories
One or two people, one-off, price-led
Healthcare teams who will reorder for years

If one of the other two routes is the better fit for your team, we’d rather say so on the call than after the order.

Australian embroidery facility

Digitising, stitching and quality checks under one roof

What we keep in-house

The step most suppliers send out is the one we kept.

Embroidery is where uniform orders quietly go wrong — a logo that sits 15mm low, a blue that isn’t quite your blue, a reorder that doesn’t match the run before it. Every one of those is a handover problem. We removed the handover.

01

Digitised by hand

Your logo is converted to a stitch file by a person, then test-stitched on the actual garment fabric before anything is run at volume.

02

Thread colours recorded

Matched to your brand once and held against your account, rather than re-picked by whoever happens to load the machine next time.

03

The file stays with us

Every reorder runs from that same file. It is why a garment ordered in year three sits alongside one from year one and reads as the same uniform.

04

Ours to fix

If a placement is wrong, there is no third party in the middle deciding whose fault it is. It comes back to us and it gets re-run.

Where uniform orders actually fail

Almost never the fabric. Almost always the fit.

Nobody rings a supplier about thread count. They ring because two people won’t wear the top they were given, and the box has already been embroidered. Sizing is the part of this we are most careful about, because it is the part that cannot be undone.

Fit kits first

A sample set goes round the team before any bulk order is placed. Everyone picks their own size on their own body, rather than off a chart.

Sizes held on file

Once someone has chosen, it is recorded against your account. The next replacement is a reorder, not another round of measuring.

Cut for the shift

Ranges selected for long shifts, movement and commercial laundering — including the styles that hold their shape at the fiftieth wash, not the first.

Split by role

Colour and style separated by role where it helps, so patients, residents and families can tell who they are speaking to at a glance.

A fit kit in a client staff room. Everyone picks their own size on their own body before a single bulk order is placed — and the box goes back to us afterwards.

The part that runs for years

We'd rather be judged on the second year than the first order.

A uniform is bought once and administered forever. Someone has to approve spend, order for new starters, replace what’s worn out and keep six sites looking like one organisation. That work is the actual product — the garments are just what it produces.

One account across every site

Per-site budgets and approvals

Allowances tracked as they’re used

New starters ordered against held sizes

Reorders that match the original run

Spend visible by site and by role

Being straight about it

Where we're not the right supplier.

Every supplier is wrong for somebody, and finding out after the order is the expensive way to learn it. If you’re in one of these four situations, we’ll tell you on the call.

One garment, today

We’re set up for teams. A single embroidered tunic will cost more here than it should, and a local embroiderer will have it back to you faster.

The lowest unit price

We’re rarely the cheapest line on a quote. If price per garment is the only measure that matters, a marketplace will beat us and you should take it.

Outside healthcare

Hospitality, trades and corporate teams are somebody else’s specialty. We’d be learning your sector on your order, which is not a good trade for you.

A logo still moving

Digitising is done once and properly. If a rebrand hasn’t landed yet, wait for it or run unbranded stock in the meantime — don’t stitch a draft.

Good to know

The questions that decide it.

No. A three-person clinic and a six-site aged care group buy the same way here — fit kit, one agreed garment set, sizes on file. The programme tools matter more the bigger you get, but nothing about the ordering changes.

Yes. Plenty of clients run plain garments, or start plain and add embroidery when a logo settles. Embroidery is a service we own, not a condition of buying.

A first embroidered order runs in three stages: your logo is digitised and test-stitched, a fit kit goes round the team, then the run is stitched and dispatched. Repeat orders skip the first two entirely. We’ll give you dated timings for your own order before you commit to it.

We tell you before it affects a reorder, and we hold a nominated alternative against your account so a new starter is never the person who finds out. Where a change is unavoidable we’d rather move a whole role at once than let a team drift into two versions of the same uniform.

No. It exists because managing uniforms by email stops working somewhere around the third site. If phone and email suit you, that’s how we’ll run it.

Usually role by role rather than all at once, so nobody is short of uniforms mid-changeover. Your logo is digitised while your existing stock is still in use, and the first run only covers what needs replacing now.

Size & Fit Guide

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Avery is cut for a contemporary, slightly tapered fit that flatters without restricting movement. Prefer a relaxed fit or planning to layer? Size up.

Model — Women's5'7", wearing size S
Model — Men's6'1", wearing size L
FitTrue to size, tapered body
LengthHip-length, V-neckline
Chest (CM)Body LengthSleeve
XXS81–865830.5
XS86–916031.5
S91–976232.5
M97–1026433.5
L102–1076634.5
XL107–1146835.5
2XL114–1227036.5
3XL122–1327237.5
4XL132–1427438.5