Dental · What customers tell us
We supply uniforms to physiotherapy, occupational therapy, podiatry, speech and multi-disciplinary practices across Australia. The conversation here is different again: nobody in the building can wear the same garment, and the job is not uniformity — it is making several different roles read as one practice. This is what they actually say.
1,000+
Healthcare organisations
60,000+
Garments supplied
40+
Years experience
95%+
Client reorder rate
The pattern
The arrangement we usually find is that scrubs and tunics get picked up as needed — an online order placed at nine at night, or whatever the supply rep had in the car. It works perfectly well for a couple of years, because the practice is small and everyone knows what everyone wears.
Then an associate joins, or the practice refits, and there is nothing to hand them that matches what anybody else has on. That is usually the point at which somebody decides it needs settling properly.
What they tell us
Drawn from the conversations we have with dental practices rather than from any one organisation. Where a single client has said something better than we could, their story sits on its own page with their name on it and their approval behind it.
In most practices there is no procurement function and often no practice manager either. The decision sits with the owner, who is booked from eight until five. Practices tell us this is why uniforms sit on the list for months — not indecision, just no window in which to think about it.
Six or eight people working in three rooms cannot quietly disagree about a uniform. A garment somebody dislikes is a small daily irritation for everybody, and practices tell us they would rather spend an extra week getting agreement than live with that.
Dental practices ask us about laundering before they ask about shades — how the fabric holds up, how often garments need replacing, whether colour survives it. It is the most consistent difference between these conversations and the ones we have with other sectors.
The useful question in dental is not how many people there are but how many garments each person needs to get through a week and a wash cycle. Practices that ordered one set each tell us they were reordering within the month.
Uniforms are rarely the reason a practice picks up the phone. It is a refit, a rebrand, a new associate starting, or a second surgery opening — and the uniform gets pulled along with it because suddenly the mismatch is visible.
What usually changes
Not a methodology — just what dental practices tend to do once they decide to settle it, described without the numbers that only belong to the practice they came from.
A practice this size can decide it properly in a single sitting, and it holds afterwards because nobody was left out of the decision.
The garment is picked on how it comes through laundering, and the colour decision is made from what is left. Doing it the other way round is what leads to replacing things early.
Enough per person to cover a working week and the wash cycle behind it, so a ruined tunic on a Tuesday is not a problem.
Who says a garment is finished, and what happens next. It is a two-minute decision that otherwise becomes a recurring conversation.
How these are made
The order matters. We interview, we transcribe, we cut for length, and then they read it before anyone else does. If they want a line out, it comes out — and if they change their mind after publication, the story comes down the same day.
A recorded interview, not a form
Cut for length, never rewritten for tone
Read and approved before publishing
Figures from their records, not ours
Named with permission, anonymous on request
Withdrawn on request, without discussion
More stories
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Garments that take a beating. This one is about wear, replacement and held stock rather than branding — how…
Tell us yours
You don’t have to have a dramatic story. “It turns up and it fits” is a story, and it’s the one most people are actually trying to buy.
A forty-minute conversation, recorded
You read and approve it before it’s published
Anonymous is fine, and so is changing your mind
Nothing is offered in exchange
Sending this isn’t consent to publish. Nothing goes on the site until you’ve read the final text and approved it in writing — and it comes down again the day you ask.
Or email sales@meduniforms.com.au
Avery is cut for a contemporary, slightly tapered fit that flatters without restricting movement. Prefer a relaxed fit or planning to layer? Size up.
| Model — Women's | 5'7", wearing size S |
| Model — Men's | 6'1", wearing size L |
| Fit | True to size, tapered body |
| Length | Hip-length, V-neckline |
| Chest (CM) | Body Length | Sleeve | |
|---|---|---|---|
| XXS | 81–86 | 58 | 30.5 |
| XS | 86–91 | 60 | 31.5 |
| S | 91–97 | 62 | 32.5 |
| M | 97–102 | 64 | 33.5 |
| L | 102–107 | 66 | 34.5 |
| XL | 107–114 | 68 | 35.5 |
| 2XL | 114–122 | 70 | 36.5 |
| 3XL | 122–132 | 72 | 37.5 |
| 4XL | 132–142 | 74 | 38.5 |
